Responsible Gaming

Gaming Should Be Entertainment

At Ruby and Lilli, we believe that online pokies and casino gaming should be enjoyed purely as entertainment. Gambling is never a reliable way to earn money or solve financial problems. If you find yourself viewing gambling as income or a solution to money worries, it's time to seek help.

Please gamble responsibly and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your Australian state or territory) to access and use gambling services on this site.

By accessing Ruby and Lilli, you confirm that you meet the legal age requirement for your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following signs in your own behaviour, please reach out for support:

• Chasing losses by gambling with increasing amounts to recover money
• Hiding gambling activity from family, friends, or partners
• Experiencing difficulty controlling the amount of time or money spent gambling
• Neglecting work, study, family, or social commitments due to gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or incurring debt to gamble
• Failed attempts to cut back or stop gambling
• Lying to others about the extent of your gambling
• Experiencing financial hardship as a result of gambling

Self-Help Tools & Safer Gambling Features

Most reputable online gaming providers offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before stopping play
• Reality Checks: Receive reminders during your gaming session about how long and how much you've been playing
• Self-Exclusion: Exclude yourself from gambling sites for a predetermined period, preventing access to your account
• Session Time Limits: Set automatic logout after a set duration of play

Take advantage of these tools to keep your gambling fun and within safe limits.

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. Please contact one of the following organisations:

Australia

• Gambling Help Online
  Free, confidential counselling and support for problem gamblers and their families
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)

United Kingdom

• GamCare
  Free support and counselling for gambling problems
  www.gamcare.org.uk
• GamStop
  National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  Evidence-based resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  Helpline: 1-800-522-4700 (24/7, free and confidential)
  www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Federal Centre for Health Education
  www.bzga.de

If You Need Help, Reach Out

Problem gambling is a serious issue, but recovery is possible. There is no shame in seeking help. Whether you're concerned about your own gambling or that of a family member or friend, support is available.

Don't wait—contact a support organisation today if gambling is causing you or your loved ones distress or hardship.

For immediate assistance in Australia, call Gambling Help Online on 1800 858 858 (24/7, free and confidential).